We look forward to working with you!
When booking online, please note that we try to be accommodating with our schedule to meet your needs. If there is a time and/or date you’re looking for and do not see it online, feel free to reach out! We would love to see how we could work something out.
Cancelation Policy
We recognize that life happens and we are all human; things come up, sickness occurs, we get dates/times wrong..
That being said, we ask that you cancel/reschedule 24 hours in advanced for 30, 60, 75, and 90 minute sessions.
For 120 minute sessions, we ask for 48 hours notice as that is a larger chunk of our schedule and harder to fill.
Any cancelations that happen outside the above stated time frame are responsible for full payment of the session.
Also, please note that arriving late to your appointment time may require shortening the length of your session.
No-shows and late cancellation fees will be charged and sent through an invoice that is linked to either your phone number or email.
We ask that you kindly abide by our policy and promptly send payment.
We appreciate your understanding and respect of our business’ time and needs. We will return the same understanding to you as we appreciate your support and trust in us to provide your bodywork needs.
Regarding HSA and FSA payment options..
Sometimes our Square payment reader is not seen as “medical” by your HSA/FSA card. That is, unfortunately, outside of our control.
More so often than not, when your HSA/FSA gets declined for payment it’s a matter of funds within your account but, it can also be a matter of your card not reading our Square system as a “medical” provider.
Again, that is outside of my control.
This issue does not come up often, but it has happened a few times and the feedback I have heard form other businesses like mine is what I stated above.
(If this does not seem right to you, please reach out! I’m open to advice and means of approaching this as I am very adamant that massage IS medical and should be seen as a medically beneficial tool within the healthcare system.)